All team members of Morgan Properties are committed to providing Exceptional Service to our residents. Each team member signs an "Exceptional Service Pledge" to display this dedication to superior customer service.

Outstanding Service: We are committed to providing our residents with prompt assistance and personalized attention. Every team member takes pride in demonstrating respect, politeness and service with a smile.

101 Point Checklist: We're sure you'll be happy with your new apartment home because we check, inspect and perfect 101 areas of your home before you move-in. We make sure that everything is clean, working properly and ready for an easy move-in day!

Satisfaction Guarantee: We promise that you will be satisfied with your new apartment home or we will take action to make it right. You deserve an exceptional living experience.

Emergency Maintenance Service: We are proud to offer emergency maintenance service 24 hours a day, 7 days a week. Yes, we will be there for you even on weekends and holidays.

Employment Transfer Option: We will work with you when you are transferred. If you are transferred by your employer to a location that is 30 miles away or more, we will gladly release you from your lease.*

Smooth Move Program: We will help you find your next Morgan Properties apartment. You can decide to move to an available apartment home at any other Morgan Properties’ community, hassle free.*

Resident Referral Program: We know that friends can make the best neighbors. As one of our residents, you can earn rent credit for referring family, friends and co-workers to your community or another Morgan Properties’ community.

Resident Online Feedback: We offer you the opportunity to tell us how we’re doing through online feedback forms, any time of the day or night. We love to hear from you and strive to make your apartment living experience the best it can be.